Proof of Identification and Proof of Address Requirements for Executors & Personal Representatives of Deceased Customers
If you are looking for Proof of Identification and/or Proof of Address Requirements for:
Please click here to view our complete Deceased Customer Process in detail and understand the exact requirements.
The lists below outline the types of documentation we are able to accept for Proof of Identification and Proof of Address. You will need to provide us with TWO valid documents, one from each of the lists below. Please note that the same document cannot be used to verify both your identity and your address.
If you are sending original documents to us in the post, they will be returned to you by first class post after they have been checked and scanned onto our system. Certain sensitive documents will be returned by Signed For delivery, where a signature will be required from you on receipt for proof of delivery. Please do not send documents in the post that you may need in the immediate future.
If you do not wish to send any Original or Certified copies of documents in the post, this is possible in the following way:
However, the same document cannot be used to verify both your identity and your address.
All other Proof of Identification and/or Proof of Address documentation MUST be either an Original or Certified copy, sent by post to our Manchester Office (address below).
Proof of Identification
Proof of Address
All other Proof of Address documentation MUST be either Original or Certified copy, sent by post to our Manchester Office (address below).
Information on how to certify documents can be found by clicking here.
If you choose to send an Original or Certified copy, please post to: OakNorth Bank plc
6th Floor, Ship Canal House 98 King Street
Manchester M2 4WU
Unfortunately, we cannot accept mobile phone bills, TV licenses or P45/P60 documents as acceptable documents.
We also cannot accept documentation that is printed from the internet. If you receive documentation online, please contact the document provider to send you an Original copy in the post, which you can then send to us.
If you have difficulty providing the required documentation or have any questions regarding the submission of Proof of Identification or Address evidence, please send an email to firstname.lastname@example.org.
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